Frequently Asked Questions
Our customers most frequent questions about operations and procedures related to BSP, CASS and agent accreditation are continuously compiled into a knowledge database accessible to all, at all times.
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Where can I find out the procedures for the new contact element entry?

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The new procedures are communicated by the airline to the travel agents via their information bulletins or dedicated travel agent on-line portals. Agents can also obtain the contact element entry procedures from their GDS Product Advisory notifications.

For more information, please click here.

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