| Answer | First, the invoices will be made available for you through the Simplified Invoicing and Settlement (SIS) service in the IATA Customer Portal and other channels between end of October and mid November.Depending on your Agency type and country, the annual fee invoice will be made available following the below structure:
| Type of Customer | Where to find Annual Fee Invoice* | | IATA Travel Agents (BSP markets) | Access BSPlink, click on “Files” and then on “Download Files”, or access “SIS” Service on the IATA Customer Portal, then click on “Invoices” | | IATA Travel Agents (non-BSP markets) | You will receive a copy of the invoice via email from IATA, or
access “SIS” Service on the IATA Customer Portal, then click on “Invoices” | | IATA Cargo Agents & CASS Associates (CASS) | Access CASSlink, click on “Output Services” then on “View Agent Docs” or access “SIS”
access “SIS” service on the IATA Customer Portal, then click on “Invoices” | | IATA Cargo Agents (Non-CASS) | You will receive a copy of the invoice via email from IATA, or
access “SIS” Service on the IATA Customer Portal, then click on “Invoices” |
* The following countries do not have SIS: Chile, Cuba, Guatemala, Iran, Iraq, Israel, Kosovo, Libya, North Korea, Singapore, South Sudan, Sudan, Syria, Taiwan, Thailand, Uruguay, United States and Vietnam. |
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