Frequently Asked Questions
Our customers most frequent questions about operations and procedures related to BSP, CASS and agent accreditation are continuously compiled into a knowledge database accessible to all, at all times.
Reset Search



What is an Electronic Miscellaneous Document (EMD)?

« Go Back


TitleWhat is an Electronic Miscellaneous Document (EMD)?
URL NameWhat-is-an-Electronic-Miscellaneous-Document-EMD-1415811054748
EMD is an official IATA standard document to facilitate fulfillment of optional/ancillaries services.

This document is used for airlines sales, direct or via travel agencies connected to a Global Distribution System (GDS), but also for services delivery at the airport and revenue collection by airlines revenue accounting system.

EMD works like an e-Ticket (ET): an IATA standard document is issued for the services, a receipt is issued to the customer, and value coupons are stored in an electronic record in airline's system.

You can come across two types of EMD: ยท
  1. EMD-S (Stand Alone): it is not to be lifted with an ET, may be used independently of an ET
  2. EMD-A (Associated to ET): it is lifted with the associated ET.
The standard is defined in IATA Passenger Service Conference Resolution Manual (PSCRM), in resolutions 725f, 725g, 725h.



Was this article helpful?



Please tell us how we can make this article more useful.

Characters Remaining: 255


Page Background Image