Some customers have more than one mobile phone number and use local numbers to reduce roaming fees. How are airlines managing this?

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TitleSome customers have more than one mobile phone number and use local numbers to reduce roaming fees. How are airlines managing this?
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URL NameSome-customers-have-more-than-one-mobile-phone-number-and-use-local-numbers-to-reduce-roaming-fees-How-are-airlines-managing-this-1448977354272
CS Portal linkhttps://portal.iata.org/faq/s/article/Some-customers-have-more-than-one-mobile-phone-number-and-use-local-numbers-to-reduce-roaming-fees-How-are-airlines-managing-this-1448977354272
Answer
The travel agent is advised to inform the customer that they should provide the preferred contact number or email address that is valid for that particular journey (can also be segment related). The travel agents can also contact the airline for further advice.

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