I tried to re-enter my IDs and passwords and it still didn’t work. What can I do?

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TitleI tried to re-enter my IDs and passwords and it still didn’t work. What can I do?
Summary
URL NameI-tried-to-re-enter-my-IDs-and-passwords-and-it-still-didn-t-work-What-can-I-do
CS Portal linkhttps://portal.iata.org/faq/s/article/I-tried-to-re-enter-my-IDs-and-passwords-and-it-still-didn-t-work-What-can-I-do
Answer
Please note that your iiNET IDs and passwords are case sensitive.
If you use the correct credentials and it still doesn’t work, your iiNET account might be deactivated due to lack of activities. Please use the “Forgot your password?” link in the iiNET log-in page to reset your password and reactivate your account.
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