I haven’t received my Username or Password to access TACT Online. Can you please help?

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TitleI haven’t received my Username or Password to access TACT Online. Can you please help?
Summary
URL NameI-haven-t-received-my-Username-or-Password-to-access-TACT-Online-Can-you-please-help
CS Portal linkhttps://portal.iata.org/faq/s/article/I-haven-t-received-my-Username-or-Password-to-access-TACT-Online-Can-you-please-help
Answer

First you have to be subscribed to TACT Online (submit your order via https://tact.iata.org/OrderForm) before you receive a confirmation email with your login credentials.


If you have already subscribed to TACT Online, received and paid your invoice, but did not receive a confirmation email with login credentials (also check your junk/spam mail folders), please contact our Customer Service via the Reach Us option (https://portal.iata.org/s/support-reach-us ). Remember to always include your subscription number when you contact us.

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