I have received my IATA/IATAN ID Card, but why is my VER # still shown as invalid on CheckACode?

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TitleI have received my IATA/IATAN ID Card, but why is my VER # still shown as invalid on CheckACode?
Summary
URL NameI-have-received-my-IATA-IATAN-ID-Card-but-why-is-my-VER-still-shown-as-invalid-on-CheckACode
CS Portal linkhttps://portal.iata.org/faq/s/article/I-have-received-my-IATA-IATAN-ID-Card-but-why-is-my-VER-still-shown-as-invalid-on-CheckACode
Answer
CheckACode is a web-based validation system used for IATA Agency Codes and the ID Card Verification Number (VER #).

Once the ID Card has arrived, you and suppliers can verify the ID Card status on IATA CheckACode. If it is invalid, please create a case with Topic: CheckACode and Subtopic: Technical Issue on the IATA Customer Portal. Kindly include the IATA Code and/or the VER # in the Description field.
 
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