How are corporate travel management companies (TMC) expected to manage the notifications to their customers?

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TitleHow are corporate travel management companies (TMC) expected to manage the notifications to their customers?
Summary
URL NameHow-are-corporate-travel-management-companies-TMC-expected-to-manage-the-notifications-to-their-customers-1448977350148
CS Portal linkhttps://portal.iata.org/faq/s/article/How-are-corporate-travel-management-companies-TMC-expected-to-manage-the-notifications-to-their-customers-1448977350148
Answer
The customer contact should be provided using the CTC contact element, but where individual agreements exist between the airline and the TMC for customer notifications, these will prevail.

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