| Answer | How can I add a new email domain?On the top right corner of the screen click on user button and select company information. Then, under "Account Information", click on “Manage Company email domains”, and then click on “Add new domain”. Write the domain you wish to add and click on “Submit”. This option is only available to airline administrators. When I try to add a new domain I get an error message.If the email you entered doesn’t meet the criteria in terms of format or accepted characters, an error message pops up. Check the domain for any mistypes or unaccepted characters. How do I remove an email domain?Go to the “Business Information” section and click on “Manage Company email domains”. In the next screen you will see the email domains you are currently working with. To remove one of them, click on “Remove” under the “Action” column with the row of the domain you wish to eliminate. What happens when an email is not a validated?If an email is not within the validated domains, it will only be flagged so the administrator of the account can know there is a problem, but the email will still work as if it was a validated one. How can I know which contacts have a non-validated email?Go to “Contacts”, and then select “My Company Contacts” from the drop down list. There you will get a list of your contacts, the ones that are not validated will be highlighted in red, and the ones that have been validated will be highlighted in green. |
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