As an airline, why can't I find a refund application in my billings?

Printable View
« Go Back

Information

 
Validation StatusNot Validated
CNS ArticleNot Checked
TitleAs an airline, why can't I find a refund application in my billings?
Summary
URL NameAs-an-airline-why-can-t-I-find-a-refund-application-in-my-billings-1415811102369
CS Portal linkhttps://portal.iata.org/faq/s/article/As-an-airline-why-can-t-I-find-a-refund-application-in-my-billings-1415811102369
Answer
If you cannot find a refund application in BSPlink, it might have been rejected by the Data Processing Centre due to a data validation error. You can check the reason for rejection in BSPlink via ?Documents? ? ?Rejected documents?. Another possibility is that the refund was not yet issued if the agent issued it ?pending authorization?. In this case the refund has not yet been authorized by the agency supervisor and its status is still pending.
New ArticlesNot Checked
Created By_
Page Background Image