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TASF
- TASF Refunds, Voids or Reports
- TASF Registration/Activation
- TASF Debit Memos,Ticketing,Reactivation
- TASF General Information
Accreditation Travel Agent
- Changes to my Agency
- Closure of my Agency
- Accreditation Fees
- Bank Guarantees
- Financial Reviews
- General Information
- New Travel Agency Application
- TIDS-Travel Industry Designator Service
- Banking Information
- Irregularities & Defaults
- IATA ID Card
Accreditation Cargo Agent
- Changes to my Agency
- Closure of my Agency
- Accreditations Fees
- Bank Guarantees
- Financial Reviews
- General Information
- New Cargo Agency Application
- Banking Information
- Irregularities & Defaults
Endorsement Cargo Agent
- New Cargo Agency Application
- Changes to my Agency
Airline Management
- Interline Agreements (MITA)
- Bank Mandates
- Changes
- Invoicing & Fees
- General Information
- Joining BSP/CASS
- Leaving BSP/CASS
- Management Information Reports (MIR)
BSP Operations/Passenger
- BSPlink/ASD
- ADMs/ACMs
- Refunds
- BSP Billing
- Payments
- General Information
- Ticketing Authority
- Calendars
- Reports
- Invoices
- Products (HOT files-stats-certificates)
CASS Operations/Cargo
- AWB Stock Management
- CASS Billing
- Calendars
- CASSlink
- Corrections
- General Information
- Payments
- Reports
- Invoices
- Products (HOT files-stats-certificates)
CNS CASS Operations/Cargo
- AWB Stock Management
- Calendars
- CNS CASSLink/CASS-USA
Customer Portal
- General Information
- Customer Portal Support
CNS Customer Portal
- General Information
- Customer Portal Support
IATA Codes (not applicable to Agents)
- General Queries
- Airline Designator Code
- Baggage Tag Issuer
- Location Identifier
- MSO - Member Sales Office
- 3 Numeric Accounting & Prefix Code
ICCS - IATA Currency Clearance Service
- Bank Account Management
- Cost
- Currency Conversion
- ICCS General Information
- ICCS Availability
- ICCS Calendars
- ICCS Invoicing & Statements
- New ICCS Participation or Removal
- New Membership (First time joining)
- Payments Information & Instructions
- Reports & Citidirect Access
- Treasury Dashboard
TIESS
- TIESS Banking
- TIESS General Information
- TIESS Link request to Supplier
- TIESS New registration
- TIESS Remittance reports
- TIESS Settlement amount
- TIESS User Profile (ID, password, etc)
- TIESS Website & Agency status
SIS Helpdesk
- SIS Feature Request
- SIS Member Profile Update
- SIS Membership
- SIS Question/Problem
ICH Helpdesk
- ICH Finance
- ICH General
- ICH Membership
- ICH Operations
CNS Helpdesk
- CNS Carrier General Information
- CNS Carrier Joining CASS
- CNS CASSLink
- CNS Agent Information
- CNS Carrier Invoicing & Fees
- CNS Calendars
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Frequently Asked Questions

Our customers most frequent questions about operations and procedures related to BSP, CASS and agent accreditation are continuously compiled into a knowledge database accessible to all, at all times.