I cannot find my BSP billing reports in BSPlink, what can I do?

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TitleI cannot find my BSP billing reports in BSPlink, what can I do?
Summary
URL NameI-cannot-find-my-BSP-billing-reports-in-BSPlink-what-can-I-do-1415811072286
CS Portal linkhttps://portal.iata.org/faq/s/article/I-cannot-find-my-BSP-billing-reports-in-BSPlink-what-can-I-do-1415811072286
Answer
Please note that all BSP billing reports are stored in BSPlink under ?Files ? Download? for the time period of two months. If you are referring to files older than 2 months, those are automatically removed from the system. and if you are interested in the re-run of any of them, please send a written request via Customer Portal in www.iata.org/customer by providing your IATA code, the name of the file and the period in question. In case you cannot find current files, please contact IATA customer service.
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